Depending on how you interact with us, we may collect:

• Name, billing address, and shipping address
• Email address and telephone number
• Order details and purchase history
• Payment and transaction information processed through payment providers
• Customer-service communications
• Device, browser, IP address, and website-usage information
• Cookie and similar technology information
• Information submitted through forms, reviews, or other website features

We collect information directly from you when you place an order, complete checkout, contact customer service, submit a form, provide a review, or otherwise communicate with us.

Certain information may also be collected automatically through cookies, analytics, ecommerce technology, device information, and service providers involved in operating the store.

We may use personal information to:

• Process, confirm, and fulfill purchases
• Arrange shipping and delivery
• Process returns, refunds, and exchanges
• Provide customer service
• Communicate order and account information
• Maintain and improve our website
• Prevent fraud, misuse, or security incidents
• Comply with applicable law
• Provide marketing communications where permitted

We and our service providers may use cookies, pixels, local storage, and similar technologies to operate the website, remember preferences, maintain shopping-cart functionality, understand how visitors use the store, improve performance, provide analytics, and support marketing where permitted.

You may be able to control certain cookies through your browser or device settings. Disabling cookies may affect some website functions.

We may disclose information to service providers that help us operate the store, including ecommerce providers, payment processors, logistics providers, carriers, customer-service providers, analytics providers, hosting providers, fraud-prevention services, and marketing providers.

We may also disclose information when reasonably necessary to comply with legal obligations, respond to lawful requests, protect our rights or customers, investigate fraud or security issues, or enforce our store terms.

Our online store uses Shopify ecommerce technology. Personal information submitted through the store may be processed using Shopify and related ecommerce infrastructure as necessary to provide shopping, checkout, order, and website functionality.

We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, including order management, customer service, fraud prevention, recordkeeping, legal compliance, and dispute resolution.

Depending on your location and applicable law, you may have certain rights relating to your personal information, which may include rights to request access, correction, deletion, restriction, portability, or objection to certain processing.

Such rights may be subject to legal exceptions, verification requirements, and other limitations permitted by law.

Privacy requests may be submitted to service@orvelmont.com.

Please provide sufficient information to help us understand your request. We may need to verify your identity before completing certain requests.

Where permitted, we may send marketing or promotional communications. You may use an available unsubscribe mechanism or contact us to request assistance with marketing preferences.

Transactional messages relating to orders, customer service, security, or legal notices may still be sent when necessary.

We use reasonable organizational, administrative, and technical measures intended to protect personal information.

However, no internet transmission, electronic storage system, or security method can be guaranteed to be completely secure.

Our store is intended for a general adult shopping audience and is not designed to knowingly collect personal information from children in violation of applicable law.

Your personal information may be processed or stored in locations different from your country of residence where necessary for ecommerce, payment processing, fulfillment, shipping, customer service, or other store operations.

Our website may contain links to or interact with third-party websites, services, applications, or platforms. Their privacy practices are governed by their own privacy notices and policies.

We may update this Privacy Policy from time to time to reflect changes in our business, services, practices, technology, or legal obligations. The current version will be posted on orvelmont.com.